21. Secrets to Making AI Your Ultimate Therapy Assistant

Ever thought about what it would be like if AI could listen in on therapy sessions and predict a client’s next breakthrough? 😮 This isn’t sci-fi—it’s happening now! Our world is speeding toward a future where AI plays a bigger role in mental health, and it’s here to make our lives a bit easier.

Think about those endless hours spent writing treatment plans and progress notes. What if AI could take those tasks off your hands? With Berries, that’s becoming a reality. They’ve rolled out a new feature that updates treatment plans automatically, based on your session notes. Imagine hitting a button and having your treatment plan evolve instantly!

And then there’s the exciting, and maybe slightly unnerving, world of AI doing something called predictive analysis. It can pick up on subtle cues we might miss—like signs of potential relapse or underlying anxieties—giving us a heads-up to adjust our approach just in time. It’s like having a super attentive, extra set of ears during sessions.

Sure, the idea of computers analyzing conversations might sound a bit like a Black Mirror episode, but for us traveling therapists seeking to cut down on the clerical stuff, it means more time to do what we truly love: help clients and explore the world!

You’re not alone in feeling a sense of overwhelm with technology’s rapid pace. But embracing these innovations might just be the key to unlocking a realm of possibilities where you’re free to immerse yourself in the cultures you love while maintaining that thriving practice.

The future is brimming with potential, and we’re just at the beginning of this digital transformation in therapy. Exciting times, with the promise of making our professional lives more streamlined and personally fulfilling. Ready to see where it takes us?

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Links mentioned:

Berries – Use code 50FromKym for $50 off your first month

Bill Like a Boss – Learn How To Bill Insurance like a Boss! 

ChatGPT Prompts:

Prompt 1:

ChatGPT, draft a generic follow-up email template for clients after their first session, providing general advice on what to reflect on and encouraging them to share any thoughts or questions they might have for their next session.

Prompt 2:

Create a message to send to clients who have not attended a session in a while, encouraging them to schedule a follow-up appointment and reminding them of the benefits of consistent therapy.

Sponsored by Alma: www.helloalma.com/kym

Sponsored by Berries: www.berries.icu/therapists

Transcript: 

00:00

So this is Ask Me Anything AI, sponsored by berries. Berry says, B, E, R, R, I, E, S, dot, i, c, U, slash. Therapist, there are HIPAA compliant, AI partner, amazing company. They rate progress notes, but every day they’re bringing new innovations. I met with them, and we’re looking at the layout on the website for the new feature, which is treat plan writing. I’m so excited about this you guys. I mean, everybody hates treatment plans, right? But it’s been the bane of my existence that in progress notes I beat since grad school, really, or even my Bachelor’s level. Like having to remember those process recordings. I don’t know if y’all had to do those where you had to meet with your fake client in undergrad, and then you had to write a progress note about it. I hated those, the process recordings, awful, treatment plans. Awful. Always hated them. I’ve used everything you can’t even imagine, Wiley treatment planner. I’ve bought people treatment plan templates over the years. I’ve tried to keep a database of my own treatment plan templates where I go and search for things, copy and paste it. I just hate all of it, and I think most of us have a consensus about that. So that’s where berries comes in. And they’re launching the treatment plan feature, which I’m so excited, which is going to generate off the initial intake, and then it’s going to future generate off each progress note. So if you have a treatment plan, save you’re going to have a session, have a progress made from the session, and then you’re going to be able to hit that, generate treatment plan, and if it’s saved under that client, it’s going to be able to update the original treatment plan based on the progress that the client has just made in the session that you just had with them. Let’s say objective one with anxiety, and they were supposed to do this. And let’s say in the session, they said, Yes, I did deep breathing twice last week. I could see how it would help. It was super helpful. I’m going to continue to do it. I’m going to try to do it every morning in combination with the meditation. So click the button. Rate the progress. Now, treatment plan is updated. Now, not only redoing deep breathing twice a week, that worked. We’ve met that goal. Now let’s change the treatment plan. It’s going to be deep breathing every single morning incorporated into a meditation exercise. So the AI is going to be able to do all that for you, which just blows my mind. And then Barry’s hasn’t really talked about this much, but everything I’m reading and learning about AI is that predictive analysis piece where it’s going to be able to predict behaviors based on what the client says during the session, or if it’s a recorded session, based on their tone of voice, or certain phrasings that they use that might match neuro linguistic patterns that FBI analysts have defined as my look like deceptive behavior, or lying or Well, that is deceptive behavior. But all kinds of predictive analysis, do they seem suicidal with these subtleties that they’re saying things that we might not be picking up on as clinicians? Do they sound like based on these five things they talked about in the session, that they might relapse? Let’s say they’re addicted to opiates or something, or in recovery, predictive analysis can say, gosh, there’s a little red flag right here. It looks like maybe they might be edging closer to a relapse, based on these three things they said in the session. That, as a clinician, it’s like, yeah, maybe hear this stuff all day long. Maybe get a little desensitized to it. But there’s AI out there that can listen to the session and do predictive analysis around that stuff. They can put a little red flag in your system that says, hey, it looks like this person might be relapsing. We need to look at the plan, or we need to talk about a relapse prevention plan, or address some of these groupings of problematic behaviors that isolated alone, might not seem like anything, but when you put them all together, it looks like it could be live and even you know, I just relate to substance use because I’m a certified substance abuse counselor, but there were definitely, like, relapse prevention plans that we did with clients in IOP and that sort of thing. And being able to take those relapse prevention plans, give them to AI, had aI be looking out for these things that are in the relapse prevention plan, because I might forget, right? It’s like, oh, they said that when they talk to their grandmother about their sister’s pregnancy or something, they get super triggered, but I might forget that that’s part of the relapse prevention plan, that when they have those conversations, it triggers some trauma or something like that. But if that’s fed into your AI, and it’s listening or paying attention for that, it’s going to help us be better clinicians. So this is like super futuristic world, but this is where all this stuff’s heading, and it’s just really exciting for me to even think about how it’s going to help us in the future. It’s really cool to me. Anyway, other people are terrified when I talk about stuff like that, like really the computers are just going to listen to our speech and predict our behavior. That could be a snowball into something really terrible, but right now, it just seems really exciting to me. So let’s see. Here are 10 bizarre questions to ask an AI expert so beats our thought correctly. Questions, though, if AI were to dream, what do you think it would dream about? I couldn’t even tell you, probably controlling the masses. What do you think it would dream about? I’d love to hear your answers. If anybody’s watching this back or listening to this on the podcast, let us know. I’d love to talk about this. And the next one is, Can AI ever develop a sense of humor so advanced that it starts creating its own memes? Now it can already do that. I mean, I don’t know if you saw the post that I put in the group last week. I uploaded a picture of myself, and I said, roast me based on this picture. I didn’t give it any other information, and it totally roasted me, just basic based on that. Now memes, I don’t know if it can create them, but you could definitely say what would a meme look like that would represent this? And it’ll tell you have a person like pointing this way, or sitting in a funny place talking about Baba bot, and give you a caption, that sort of thing. So it closed, you could already incorporate chat GPT into Canva by initializing the Canva GPT and chatgpt. And then, if you’re trying to do social media or something, you could do the ad symbol at Canva and click it. And it’ll basically list Canva templates, but it’ll also put links that you could click through to the template. So I’m sure if you said, Give me a meme template based on this topic and what the meme should look like, it would totally open up that Canva and the meme templates, you could go in there, find a picture that looks just like what they describe the meme should look like, and put it in there. Or you can have kids even use funny, popular memes, transcripts of Office episodes. I’m sure it could come up with stuff like that too. I’d be super curious to actually try it. Let’s see. Oh, we got a new comment down here. I have no more general thoughts in my head anymore. All of these thoughts came from chatgpt. That is scary, like, did I think of that? Or did chatgpt Think of that? I feel like it’s our brains have melded or something, which is kind of terrifying. When you think about that, you don’t have to actually answer these, yeah, I know, but why not? They are pretty thought provoking. Let’s see what would happen if two AIS got into an argument. Now there is, I think it, called character AI. There’s an AI that you can go in and you could tell one to act like Samuel L Jackson and one to act like Biden or something. And you could tell them to argue like Samuel L Jackson and Biden would in a conversation. They will totally do that. If you give them a topic and tell them to debate it, they’ll totally do that. I think you could even do in a chat GPT, but I haven’t tried it yet. Let’s see if I could develop taste. But I don’t know. I feel like it would depend on the person that’s already programmed it with their brand. Maybe, I mean, chat TBT knows I’m gluten free it I should be dairy free. I’m not all the time, but I’d be curious if it’s already programmed to you and your brand and your personality, like if it would like foods like you do just based on your personality. That’s so funny. These are so funny. Could AI ever experience boredom? And if it did, what would it do to entertain itself? Oh my gosh. These are so funny. Play chats against itself, baby, or invite a famous chess player in to play against them. I mean, these are so thought provoking. Let’s see. Jessica says, I lean toward the fear in regards to the legal side. For example, when we get records requests, we know what to provide and what to exclude. If they ask berries, would they provide all recordings? So Barry can’t provide the recordings because they delete them. As soon as you hit that end Session button. The recordings are removed from the system. They’re never even stored on the system. They’re recording, according to what Barry’s told me. So it takes the recording, turns it into a session, and then as soon as it’s done, whatever that was is gone forever, like you can’t even access it again. They never have access to the recordings, as far as I know. I mean, I hate to say never, because I hear you, Jessica, I don’t know. I mean, we think everything’s secure, but it’s an but it’s not right, like our phones. I think I said this last week, where Person Centered tech even said, if your phone is sitting next to you in a session or in your purse, it’s already listening. If you don’t have all that stuff turned off or your phone completely turned off, you’re already violating HIPAA. Really all that to say, this is what Barry’s has told me their HIPAA complaint, they’re working on their SOC two security level, which is even higher security than what HIPAA wants you to add, and they don’t store the recordings, which I think is super important. So I don’t worry about Barry’s ever giving records. And Barry’s isn’t an EHR they’re not a place that somebody could come and subpoena records. As far as I’m concerned. I mean simple practice. I don’t even know if they could subpoena records from simple practice or OWL practice, but I hear you. It’s scary. It’s just like when we all went online. I went online in 2018 and took Amber, lightest course. Amber’s amazing. You guys all know her. She’s the online therapist, Group Admin, creator, creator of step by step at the program I took to go all online in 2018 and it was scary then, but it’s so mainstream now, we don’t even think about it. I think most of us don’t even think about it, as long as we’re on a secure Wi Fi and nobody can access it. If we’re in a HIPAA complaint EHR or HIPAA compliant Zoom Room, we don’t even think about that anymore. So I think it’s just going to take time for us to feel comfortable with it. Just like any new innovation in the world, and it’s here to stay. It’s not going anywhere, in my opinion, it’s not like some kind of fad. We almost have to start embracing it. If we want to be more efficient, we want to have more time, if we want to have more freedom in our lives, we want to not be burned out. Ai really. Is the answer to a lot of that, in my opinion. Of course, there’s the typical things like meditate more, see less, clients, all of that stuff. Streamline your workflow, all of that to help it. Ai just makes it so much easier. I have so much more time and energy now that I’m using all these AI automations and innovations that I’m using even in my businesses, to help me. So all that to say, I totally get it, Jessica, and I’m with you, and I’m also trusting, I’m trusting that these companies are doing what they say they’re going to do, just like everybody always talks about headway and Alma the ruining the healthcare system and all of that stuff. I feel like it might happen. It might not happen, but it’s a really good solution for a lot of people right now that are struggling or don’t want to get credentialed, or can’t get credentialed because there’s blocks in their states around bringing on anymore providers, that sort of thing. They’re good solutions right now, but we don’t know the downside of it. So I totally hear what you’re saying. I’m supposed to log off, but I just love talking about this stuff. I do have a 1230 every single Wednesday, I had a live billers meeting inside of my membership called bill like a boss. That’s where we answer everybody’s questions that are doing their own insurance billing myself and a certified billers, if anybody needs that, come join us in Bill like a boss. I answered all of these questions. I was going to talk a little bit about just like ways to automate your practice, a little bit more, some ideas around me to drop some prompts that I’ve just I’m working on a presentation for Nicole McCants. I don’t know if you guys know her, but she invited me into her membership community that is like group practice centers that are scaling the group practices. And once a month, for four months, I’m going to do these AI presentations. So working on one for her right now. That’s basically how to systemize your practice with AI. There’s tons of information in there, and I’ve already done this topic in the clinical AI club, but I’m kind of like revamping it, because that was about a year ago, but I thought I’d drop some of these prompts, just some ideas. This is just about ways to streamline communication better with your client. It’s just a couple of them. There’s so many ways, though, streamline your wait list process, your intake process, communication with your clients. SOPs, all of that stuff, are totally ways AI can come in and intervene and streamline your private practice for you a little bit more, systemize it with AI. So here’s a couple of props. This is just one little part of the presentation I’m working on, and it’s around communication, different ideas on how to use AI to communicate more effectively with your clients. And the first one is draft a generic follow up email template for clients after their first session, providing general advice on what to reflect on and encouraging them to share any thoughts or questions they might have for their next session. You could just type in a quick little blurb, but this is what the topic was, or even a summary from your intake note, you could put that into chatgpt, obviously no phi whatsoever, and ask it, give it this prompt and have it come up with a little something that you can follow up with your client. It’s good for retention, right? Let’s say the client’s nervous about therapy. They’re not sure about it, the first session is a big old trauma dump. A lot of times it’s really stressful. Some people are like, God, I don’t want to do that. It’s way too vulnerable, like a vulnerability hangover, my friend Amber closet, and it’s a real thing. So sending something like this helps with client retention. Barry actually has an automated button that does that for you, which I love you. Just click patient email, I think is what they’re calling it right now, and they’re going to be changing the name we voted on that in the group, but you just click it and it does a summary already for them. Here’s your follow up. Here’s what you expect in therapy. You can customize it if you want to, but you can use chat TPT to do that too, or even take their little summary in berries and go put it in chatgpt if there’s things you want to add, like I also want to tell them what the therapy process is like, or I want to explain a little bit about EMDR or something like that. You could add that in, copy and paste it back into Barry’s little note format, and you can send the email right there from Barry’s if you want to. And then prompt number two I put in here is create a message to send clients who have not attended a session in a while encouraging them to schedule a follow up appointment and reminding them of the benefits of consistent therapies. Again, totally take a little summary from another progress note. Say this is generally this client issue that they’re working on, or problem that they’re working on in therapy and they’re not showing up. So I want to just send a little gentle nudge reminder through my secure EHR platform, or, you know, if you use spruce or something like that to communicate with your clients through email, sending a little message goes a long way. Your client knows that you’re thinking about them, that you care about them, that you want them to come back to therapy. So just a couple little prompts to get you going with that. There’s a lot more. There’s a million more things you can do with this, but that’s just the little point to touch on. And you streamline this stuff. So once you get a good process for it, you share it with your staff, with your admin. You can teach your admin to follow up with chatgpt prompts like this to help them streamline and make that process work a little bit faster. Or if you have clinicians in your practice, supervision clients. All of that. You can give them these prompts and have them streamline that process to keep client retention, keep the client satisfied, keep the clients knowing that you care about them, all that good stuff. So anyway, I’m way over my time. This is fascinating. Ai live sponsored by berries. I pop in here every single Wednesday at 12 noon. If you have questions, you could drop them beforehand and I’ll answer them for you, or pop in here and ask me live. And if you get a chance to look at what Michelle put in here and go through and answer some of these, they’re pretty hilarious. Michelle, I might do some prompts in the group around these, just to see what people come up with, because they’re thought provoking. Yeah, if anyone tried to compose a symphony using data from social media, what would it sound like? Oh my gosh, that’s terrifying. That’s not something I’d want to listen to, really. It’s called emojin. It’s Google lab’s new video generator, picture generator, but they also have a music generator in there. So you can go in there. I made a video about it. I just haven’t edited it yet, but you could go in there. You could tell it that the ambiance you want, the tone you want, the pace that you want, for the music, the instruments that you want to use. And click the the AI button, and it creates the music for you. It creates, like, three minute clips of this instrumental music based on exactly what you want. And you can download it. And I think it’s royalty free at this point, from what I could tell. I haven’t had a lot of time to research it, but you know, if you’re into music or you’re creating content that you need your own music behind it. This thing is awesome. It’s really cool. I’ll probably put the tutorial in here soon and show you what I did with that. Okay, all right, well, I’ll see you guys later. If you have any questions, let me know. Okay, all right, have a great rest of the week. I’ll see you next week again, sponsored by Barry’s dot ICU slash therapist. Go check them out. They’re amazing. They give you 20 free sessions. And if you use the code 50 from Kim, you get half off the first month that you remember. $50 off the first month that you remember. Okay, five minutes later, bye, bye.